Our Care Home Service provides high-quality, personalised care for residents in local care homes. We work closely with care home staff, families, and healthcare professionals to ensure residents receive the support they need.

🏡 What We Offer

• Weekly Virtual Ward Rounds
  Our clinical team holds a virtual ward round every week to review residents’ health, manage medications, and respond to any concerns.

• Monthly Face-to-Face Ward Rounds
  Once a month, we visit each care home in person to carry out a full review and provide hands-on support.

• Urgent Visits by Paramedic
  Our dedicated PCN Paramedic is available to respond to urgent care needs, helping to avoid unnecessary hospital admissions.

• Multidisciplinary Team (MDT) Approach
  We bring together GPs, nurses, pharmacists, social prescribers, and other specialists to plan and deliver joined-up care.

• Care Coordinators
  Our Care Coordinators act as a vital link between the care home, the clinical team, and families. They help organise appointments, follow up on care plans, and ensure continuity of care.

📞 Dedicated Contact for Care Homes

Care homes can contact our team directly for support, advice, or to discuss a resident’s care:

📞 Care Home Support Line and Email
(Available Monday to Friday during working hours)

🤝 Working Together for Better Care

Our goals are to:

• Improve residents’ quality of life
• Reduce avoidable hospital admissions
• Support care home staff with expert guidance
• Keep families informed and involved in care decisions