The practice staff are here to help you access our services. The Reception/Administration staff deal with the everyday running of the surgery, their tasks include processing prescriptions, results, referral letters, appointments, medical records for patients being transferred into and out of the practice. We operate the NHS Zero Tolerance Policy to safeguard staff and patient welfare. Our Team shall always show due respect and courtesy when dealing with Patients. In turn, we would request Patients to reciprocate the same. No form of aggression, verbal or physical in nature would be tolerated and may result in Patient removal and being reported to the Police. |